Shipping policy
Shipping Policy
1. Processing Time:
- Orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery times may vary depending on your location and the shipping method selected:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
3. Shipment Confirmation & Order Tracking:
- You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. International Shipping:
- We currently do not ship outside of the United States.
5. Damages:
- The store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
6. Shipping Restrictions:
- We do not ship to P.O. Boxes or APO/FPO addresses.
7. Contact Information:
- For any questions or concerns regarding your shipment, please contact our customer service team at Westerncharminfo@gmail.com.
Thank you for shopping with us!